Hello there Dil, thanks for browsing with us and we're sorry you might be experiencing complications using your the latest orders. Temu is really an e-commerce firm that connects individuals that has a network of merchandise associates, manufacturers and brands Using the mission to empower individuals to Reside their most effective lives. We get the job done with trustworthy logistics associates to make certain that your get is shipped reliably and efficiently. In the event the monitoring status is just not current for 15 days, you are able to ask for a complete refund and keep your products every time they arrive.

If the get arrives later on in comparison to the approximated supply date, you'll acquire Temu credits as a sign of appreciation for your personal tolerance. Last but not least, In case your goods usually do not get there, arrive weakened, or usually do not match The outline or photographs, you'll be made available an entire refund less than Temu's Buy Protection software (). Purchaser pleasure is of your utmost value and we've been frequently Doing the job to improve our support excellent. If you want any extra help, remember to contact us by way of Temu.com or Temu application Are living chat so we can help you resolve your situation. Finest wishes, Temu staff

Research on the web for responses or grievances with regard to the supplier. You may also cross reference the Make contact with information and facts delivered on their Alibaba profile using a Google search.[eleven] X Research supply

Hi, thanks for buying on Temu! Your feed-back is incredibly precious to us and we've been sorry that you're not pleased with a number of your merchandise. We apply demanding guidelines and control steps to make sure merchandise high quality and correct solution descriptions. If you are not pleased with any merchandise you get, you might submit an application for a refund inside of ninety times of buy. Temu's Invest in Security method features comprehensive refunds In the event your goods tend not to arrive, arrive weakened, or never match The outline or pics (). To make an application for a refund, login to your Temu application or Temu.com Together with the account utilized for your purchase, open up the "Your orders" website page, and click "Return/Refund.

Get in touch with the supplier and complete the DHgate message variety. Simply click the “Get hold of Supplier” button, then enter a subject line and the message system. This information need to consist of any questions You may have concerning the products and solutions along with your order request.[thirteen] X Investigation source

Make certain creation high quality from confirmed suppliers, with your orders protected against payment to delivery.

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Temu delivers very reduced costs on a variety of inexpensive consumer goods transported straight from Chinese factories and warehouses.Temu

Hello, thank you for browsing on Temu! Your responses is extremely worthwhile to us and we've been sorry that you're not satisfied with a number of your merchandise. We put into action strict guidelines and Manage steps to make certain product excellent and accurate item descriptions. If You aren't happy with any goods you receive, it's possible you'll apply for a refund inside 90 times of purchase. Temu's Purchase Security system presents comprehensive refunds In case your items never get there, get there destroyed, or do not match The outline or photos (). To submit an application for a refund, login to your Temu app or Temu.com Along with the account employed for your purchase, open the "Your orders" webpage, and click "Return/Refund.

Alipay is the most popular payment system on Alibaba’s platforms. It has served to really make it effortless for consumers to invest in merchandise from China.

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Trade Assurance provides a revenue-back again promise for prospective buyers. It handles several different factors, including product top quality and supplier overall performance. In addition, it protects buyers from unsafe or phony goods.

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Hello there, thank you for achieving out to us. We're sorry for almost any inconvenience prompted. Buyer gratification is on the utmost great importance and we're consistently Operating to improve our company excellent.